
HIPSHIP SERVICES
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QUESTIONS AND ANSWERS
Frequently asked questions
Will my shipment be eligible for customs duties?
Shipments with an invoice value of $50 USD and over are eligible to be charged customs duties. This means that if the total cost of your package, including any shipping costs, exceeds this amount, you may be charged customs duties.
After my package arrives in Jamaica, how long before it becomes available?
Packages are usually available for pick the next day however, this process can take 24-48 hours.
How will I know if my package is ready for pick up?
Do I have to provide an invoice for my package(s)?
Yes. Invoices have to be used to declare to Jamaica Customs the contents and value of each package entering the country. If an invoice is not attached Jamaica Customs may not release item(s)
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Quality and commitment
Hipship is more than a brand. It's a passion. And we're going to continue to deliver the best quality and commitment in the industry.
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